Effective Date: 27 August 2026
BrightAngel Hair Empire (“BrightAngel”, “we”, “us”, or “our”) operates the website brightangelhairempire.com and provides hair products and related services to customers in Nigeria and internationally, subject to product availability, payment processing, and our delivery terms.
We respect your privacy and are committed to protecting the personal information you provide when you visit our website, create an account, place an order, make a payment, contact us, subscribe to marketing communications, or otherwise interact with BrightAngel.
This Privacy Policy explains what information we collect, why we collect it, how we use it, when it may be shared, how we protect it, and the rights you may have regarding your personal information.
By using our website or purchasing from BrightAngel, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or provide us with your personal information.
1. Information We Collect
We may collect the following information when you interact with our website or purchase our products.
Information you provide to us
This may include:
- Full name
- Telephone number
- Email address
- Billing and delivery address
- Country, state, city, and postal or ZIP code
- Shipping and customs information
- Order details and purchase history
- Account login information, where applicable
- Information provided when you contact our customer service
- Information provided through our website forms
- Information provided through WhatsApp, Instagram, email, or other customer service channels
- Reviews, feedback, photographs, or other content you voluntarily submit
- Any other information you voluntarily provide to us
Information collected automatically
When you visit our website, we may automatically collect certain technical and usage information, including:
- Internet Protocol (IP) address
- Browser type and version
- Device type and operating system
- General location information
- Pages visited and links clicked
- Date and time of visits
- Referring website or source
- Website usage and interaction information
- Information collected through cookies and similar technologies
We use this information to operate, secure, analyse, and improve our website and services.
Payment Information
When you make a payment through our website, your payment may be processed through Paystack or another payment provider made available on our website.
We may receive information relating to your transaction, such as the payment status, transaction reference, amount paid, currency, payment method, and other information necessary to confirm and fulfil your order.
Your card details and other sensitive payment credentials are processed by the relevant payment provider and are not stored by BrightAngel on our website.
2. How We Use Your Information
We collect and use your personal information for legitimate business purposes, including to:
- Process and fulfil your orders
- Confirm and track payments
- Arrange domestic and international delivery
- Contact you regarding your orders
- Provide customer support
- Respond to enquiries, complaints, and requests
- Manage your customer account, where applicable
- Improve our website, products, services, and customer experience
- Prevent fraud, abuse, unauthorised transactions, and other unlawful activity
- Maintain appropriate business, transaction, accounting, and financial records
- Communicate important information about our services, orders, policies, or website
- Send promotional or marketing communications where you have agreed to receive them or where otherwise permitted by applicable law
- Analyse website traffic, customer preferences, and product performance
- Comply with applicable legal, tax, regulatory, and law-enforcement requirements
- Establish, exercise, or defend our legal rights
We will not use your personal information for purposes that are incompatible with the purposes explained in this Privacy Policy unless we are required or permitted to do so by law.
3. Legal Bases for Processing
Depending on the circumstances and the information involved, we may process your personal information because:
- It is necessary to perform a contract with you, such as processing and delivering your order
- It is necessary for us to comply with a legal or regulatory obligation
- You have provided consent
- It is necessary for our legitimate business interests, provided those interests do not override your applicable privacy rights
- It is necessary to protect your vital interests or the vital interests of another person
- It is necessary for the establishment, exercise, or defence of legal claims
Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent will not affect processing that occurred before your withdrawal.
4. Marketing Communications
We may occasionally send customers information about new products, promotions, sales, special offers, events, or other BrightAngel updates.
Where consent is required by applicable law, we will obtain your consent before sending direct marketing communications.
You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in the relevant communication.
Opting out of marketing messages does not prevent us from sending important transactional messages relating to an order you have placed, payment, delivery, account, or other service-related matter.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Improve your browsing experience
- Remember your preferences
- Keep items in your shopping cart
- Maintain website functionality
- Understand how visitors use our website
- Measure website performance
- Support security and fraud prevention
- Support advertising and marketing activities
Cookies may collect information such as your browser type, device information, pages visited, session information, preferences, IP address, and approximate location.
Where required by applicable law, we will provide appropriate cookie controls or notices that allow you to manage your cookie preferences.
You may also be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of our website function, including shopping cart, login, checkout, or payment features.
6. How We Share Your Information
We do not sell your personal information.
We may share information with trusted third parties where reasonably necessary to operate our business, provide our services, process your order, or comply with legal obligations.
These parties may include:
Payment Providers
We use Paystack or other payment providers made available through our website to process payments.
Payment providers may process payment and transaction information necessary to complete, verify, secure, and record your payment.
Delivery and Logistics Providers
We may share information such as your name, telephone number, email address, delivery address, country, and order details with delivery companies, logistics providers, customs agents, freight companies, or other service providers where necessary to deliver your order.
Website and Technology Providers
We may use third-party service providers that help us operate, maintain, secure, analyse, host, support, or improve our website and business systems.
Marketing, Analytics, and Advertising Providers
Where applicable and permitted by law, we may share limited information with service providers that help us understand website usage, measure marketing performance, communicate with customers, or display advertisements.
Professional Advisers
We may share information with professional advisers, including accountants, auditors, lawyers, insurers, consultants, and other advisers where reasonably necessary for business, legal, financial, or compliance purposes.
Legal and Regulatory Authorities
We may disclose personal information where required by law, court order, regulatory requirements, customs or tax authorities, law-enforcement authorities, or where necessary to protect our legal rights, customers, property, or business.
Business Transfers
If Brightangel Global Biz Resources is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.
Third parties that process personal information on our behalf are expected to handle that information appropriately and in accordance with applicable data protection requirements.
7. Payment Security
Payments made through our website may be processed securely by Paystack or another authorised payment provider.
BrightAngel does not request or store your full card number, PIN, OTP, CVV, or other sensitive card authentication information through ordinary customer service channels.
You should never send your card PIN, OTP, password, or other confidential payment credentials to BrightAngel through WhatsApp, Instagram, email, or any other communication channel.
If you receive a suspicious message claiming to be from BrightAngel, please contact us through the official contact details on our website before taking any action.
8. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
These measures may include appropriate website security controls, restricted access to customer information, secure payment processing, password protection, access controls, backups, monitoring, and other safeguards appropriate to the nature of the information we process.
However, no internet transmission, website, payment system, or electronic storage system can be guaranteed to be completely secure.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Complete and maintain records of transactions
- Provide customer support
- Resolve disputes
- Prevent fraud
- Comply with legal, accounting, tax, customs, and regulatory obligations
- Enforce our agreements and protect our legal rights
- Maintain business and financial records
- Manage marketing preferences and opt-out requests
When personal information is no longer reasonably required, we will take appropriate steps to delete, anonymise, or securely dispose of it, subject to applicable legal requirements.
10. Your Data Protection Rights
Subject to applicable data protection laws and any applicable limitations, you may have rights including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally applicable
- Request restriction of certain processing
- Object to certain processing, including direct marketing
- Withdraw consent where processing is based on consent
- Request portability of your personal information where applicable
- Request information about how your personal information is processed
- Lodge a complaint regarding our handling of your personal information
To exercise any of these rights, please contact us using the details provided below.
We may need to verify your identity before processing certain requests. We may also be permitted to refuse or limit a request where applicable law allows or requires us to do so.
11. Third-Party Websites and Services
Our website may contain links to or integrations with third-party platforms such as payment providers, social media platforms, delivery providers, analytics services, advertising platforms, or other external websites.
BrightAngel is not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not control.
We encourage you to review the privacy policies of any third-party service before providing your personal information to them.
12. Children’s Privacy
Our website is intended for general customers and is not specifically directed at children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
13. International Data Transfers
Because our website may be accessed by customers worldwide and because we may use international payment, hosting, technology, delivery, analytics, and support providers, your personal information may be processed or stored in Nigeria or other countries.
Where personal information is transferred outside Nigeria, we will take reasonable steps to ensure that the transfer and processing are carried out in accordance with applicable data protection requirements and appropriate safeguards.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, payment providers, delivery arrangements, or applicable laws.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.
We encourage you to review this page periodically to remain informed about how we protect your information.
15. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have a privacy-related complaint, please contact us:
Legal Business Name: Brightangel Global Biz Resources
Trading Name: BrightAngel Hair Empire
Website: brightangelhairempire.com
Email: brightangelhairempire@gmail.com
Phone: +234 703 361 6966
Business Address: 27 Breadfruit Street, Balogun Market, Lagos Island, Lagos, Nigeria
We will make reasonable efforts to respond to privacy-related requests within the timeframe required by applicable law.
16. Data Protection Compliance
Brightangel Global Biz Resources, trading as BrightAngel Hair Empire, is committed to handling customers’ personal information in accordance with applicable data protection laws, including the Nigeria Data Protection Act 2023 (NDPA) and applicable guidance issued by the Nigeria Data Protection Commission (NDPC).
Where applicable, we will maintain appropriate privacy and data protection practices in relation to the personal information we process.
Last Updated: 27 August 2026